FAQ

Got a question for us?

Take a look through our handy FAQ's below, If these don't help don't hesitate to contact us.
You can contact us via info@nudancegrooves.event

What ID do I need to bring with me for 18+ Events?

We accept the following, Driving License (including provisional licenses), Passports and Pass UK Approved ID.

I'm unable to make it, can I get a refund?

We do not offer refunds unless the following, Event Cancellation, Venue or Event date change.

I can't find my tickets! What should I do?

These type of things always happen! However our Door Team will be able to assist you with your lost tickets. (Gov ID Required)

Where can I make a complaint?

Please get in touch with us as soon as possible and we will try out best to resolve the situation. You can contact us via info@nudancegrooves.events, please give as much information as possible.